On our website, we have numerous Acrobat PDF files and forms. We have been told that users using the Chrome browser are receiving the following message once they try and download our document.
The problem is that Chrome has a built in PDF viewer which doesn’t support the features in which these documents have been created. If your experiencing this issue here are a few workarounds
- Use a different internet browser like Internet Explorer, Firefox and Safari just to name a few.
- If you must use Chrome. You can still download the file through chrome and save it to your computer, then open it with adobe acrobat to avoid the built in feature that Chrome has.
if your are not able to open these PDF documents, you may download the free Acrobat Reader by visiting the Adobe website.